Privacy Policy

This Privacy Policy explains how Aleskovsky Architecture + Interiors ("Aleskovsky," "we," "us," or "our") collects, uses, and shares information when you visit aleskovsky.com (the "Site") or contact us. By using the Site, you agree to the practices described here.

Information We Collect

Information you provide. When you submit a contact form, request a consultation, or leave your details, we collect the information you give us, such as your name, email address, phone number, project location, and any details you share about your project.

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, browser and device type, pages viewed, referring pages, and how you interact with the Site.

Cookies and Analytics

We use cookies and similar technologies to operate the Site, understand how it is used, and measure our advertising. These include:

• Google Analytics, which helps us understand Site traffic and usage.
• Google Ads, which helps us measure the performance of our advertising and may be used for remarketing.
• Google Translate, which powers optional on-page translation and may set a language preference cookie.
• Formilla, which powers the live chat window and may set cookies so a conversation continues across pages and visits.

You can control cookies through your browser settings. You can opt out of Google Analytics using Google's browser add-on at tools.google.com/dlpage/gaoptout, and you can manage ad personalization in your Google Account settings.

Live Chat

The Site offers a live chat window powered by Formilla. If you start a chat, the messages you send, along with any name, email address, or phone number you choose to provide, are processed by Formilla on our behalf and stored so we can respond and follow up. Formilla may also record technical details such as your IP address, browser, and the pages you viewed, which helps us understand the context of your question. Please don't share sensitive personal information, health information, or financial account details through the chat window. Formilla processes this information under its own privacy policy, and we use it only to answer your question and to follow up about your project.

Text Messaging (SMS)

We use text messaging to communicate with clients, consultants, contractors, and our own team about active projects. Messages may include scheduling and meeting confirmations, replies to questions you have sent us, document and invoice notifications, site visit coordination, and similar project-related updates. We do not use text messaging for marketing or promotional campaigns.

You provide consent to receive text messages by giving us your mobile number in the course of working with us, such as on a signed agreement, an intake form, a contact form on this Site where you have checked the box agreeing to receive texts, or by texting us first. Message frequency varies with the activity on your project. Message and data rates may apply according to your carrier plan.

You can opt out at any time by replying STOP to any message from us, after which you will receive a single confirmation and no further texts. Reply HELP for assistance, or contact us at nathan@aleskovsky.com or 407-720-9788. Opting out of text messages does not affect any other part of our relationship or the services we provide.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We retain mobile numbers and message content for as long as needed to serve your project and to meet our record-keeping obligations.

How We Use Information

We use the information we collect to respond to your inquiries and schedule consultations; to provide and communicate with you about our architecture and interior design services; to operate, maintain, and improve the Site; to measure and improve our marketing and advertising; and to comply with our legal obligations.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate the Site and our business, such as Google (analytics and advertising), our scheduling provider, and our website host; when required by law, or to protect our rights, safety, or property; and in connection with a business transfer, such as a merger or sale of assets.

Third-Party Services

The Site relies on third-party services that have their own privacy practices, including Google (Analytics and Ads), Formilla (live chat), our scheduling provider, and our website hosting platform. We encourage you to review their privacy policies. We are not responsible for the privacy practices of third-party sites linked from the Site.

Data Retention

We keep personal information for as long as needed to fulfill the purposes described in this policy, to provide our services, and to meet our legal, accounting, or reporting obligations.

Your Choices and Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the details below. You can also control cookies and ad personalization as described above.

Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under 13.

Data Security

We use reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Aleskovsky Architecture + Interiors
Winter Park, Florida
nathan@aleskovsky.com
407-720-9788